Community Resources
Dealing with uncertainty and the unknown has an effect on our well-being. Costs and rents are rising, and families have more and more responsibilities they are trying to manage. Anxiety during this time is an understandable reaction, whether you have been dealing with anxiety all along or this is a new development in your life.
Scroll below for additional community-based resources, including hotlines, websites, and agencies. If you are experiencing an emergency, please call 911 immediately.
Scroll below for additional community-based resources, including hotlines, websites, and agencies. If you are experiencing an emergency, please call 911 immediately.
Local Resources
Food Pantries
Additional Food Pantries
Wake Network of Care- Listing of public agencies, non-profits, and local businesses. Search for your area of need.
NCDHHS: Community Resources
Utility Bill Assistance
Spectrum Internet Assistance
Food Pantries
Additional Food Pantries
Wake Network of Care- Listing of public agencies, non-profits, and local businesses. Search for your area of need.
NCDHHS: Community Resources
Utility Bill Assistance
Spectrum Internet Assistance
Crisis Services- Mental Health/Suicide Prevention Hotlines
For a medical or life-threatening emergency, call 911 and request a "CIT Officer." These first responders have gone through Crisis Intervention Training to work with individuals with a mental health, substance use, intellectual or developmental disability.
Mobile Crisis (Alliance Health Crisis Line): Call 877-223-4617
Provides 24/7 assessment and triage for crisis response. A mental health professional will triage over the phone and if needed will go into the community to evaluate for safety and provide crisis stabilization Services.
KidsPeace Mobile Outreach Response Engagement and Stablization (MORES): Call 484-215-6756
Hours: 7 days a week, 10:00 am - 10:30 pm. Crisis calls after hours will be directed to the Mobile Crisis line noted above.
Provides mobile crisis support for youth. In addition, for Alliance Medicaid individuals, they can provide ongoing support for case management and referral needs up to 8 weeks.
Hopeline: Call (24/7) or Text (M-F 10am - 10pm): 919-231-4525 or 877-235-4525
A free and confidential crisis and suicide prevention helpline that offers crisis intervention, supportive and non-judgmental active listening, gentle and understanding discussion of crisis resolution, and referrals to appropriate community resources.
Mobile Crisis (Alliance Health Crisis Line): Call 877-223-4617
Provides 24/7 assessment and triage for crisis response. A mental health professional will triage over the phone and if needed will go into the community to evaluate for safety and provide crisis stabilization Services.
KidsPeace Mobile Outreach Response Engagement and Stablization (MORES): Call 484-215-6756
Hours: 7 days a week, 10:00 am - 10:30 pm. Crisis calls after hours will be directed to the Mobile Crisis line noted above.
Provides mobile crisis support for youth. In addition, for Alliance Medicaid individuals, they can provide ongoing support for case management and referral needs up to 8 weeks.
Hopeline: Call (24/7) or Text (M-F 10am - 10pm): 919-231-4525 or 877-235-4525
A free and confidential crisis and suicide prevention helpline that offers crisis intervention, supportive and non-judgmental active listening, gentle and understanding discussion of crisis resolution, and referrals to appropriate community resources.
National Suicide Prevention Lifeline: Dial 988
The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones. Crisis Textline: Text any message to 741741 Crisis Text Line serves anyone, in any type of crisis, providing access to free, 24/7 support and information. The Trevor Project: 866-488-7386 Crisis Intervention and Suicide Prevention for LGBTQ Youth. Interact of Wake: Domestic Violence and Sexual Assault Support that utilizes the following hotlines Domestic Violence 24/7 Crisis Line: 919-828-7740 or 866-291-0855 Sexual Assault 24/7 Crisis Line: 919-828-3005 or 866-291-0853 Solace Center 24/7 Crisis Line: 919-828-3067 or 866-291-0854 Spanish 24/7 Crisis Line: 844-203-8896 |
Crisis Services- Mental Health Local Emergency Facilities
Holly Hill Hospital
919-250-7000
Children's Hospital : 201 Michael J. Smith Lane, Raleigh
No-cost confidential psychiatric assessments are available 24/7/365 days a year.
Wake Behavioral Urgent Care
919-703-2845
319 Chapanoke Dr, Suite 120, Raleigh
No appointment necessary, same day walk-in care.
The Hope Center for Youth and Family Crisis
877-888-7849 or 610-799-7500
400 West Ransom St, Fuquay-Varina
Serves ages 5 – 20 years old, no appointment necessary.
919-250-7000
Children's Hospital : 201 Michael J. Smith Lane, Raleigh
No-cost confidential psychiatric assessments are available 24/7/365 days a year.
Wake Behavioral Urgent Care
919-703-2845
319 Chapanoke Dr, Suite 120, Raleigh
No appointment necessary, same day walk-in care.
The Hope Center for Youth and Family Crisis
877-888-7849 or 610-799-7500
400 West Ransom St, Fuquay-Varina
Serves ages 5 – 20 years old, no appointment necessary.
Mental Health
Start Here: For Health and Wellness Resources
Wake County Public Schools has put together a list of resources that may provide additional help to students and families to improve their health and wellness. Please let us know how we can assist you in connecting with these programs and services.
Alliance Health
To access mental health or substance abuse services, call the 24-hour access line at 800-510-9132.
If you have private insurance, we recommend that you contact your insurance provider for provider referrals. A sortable list of local participating mental health providers can also be found on Psychology Today.
NC State CCERC Program
Mental health and career counseling is available to Wake County Public School System students at no cost.
Transitions Grief Care
919-828-0890
Support in the grieving process over the death of a loved one.
Mental Health Support Groups
Some of these groups meet online, while others will resume to meet in person at a later date.
Wake County Public Schools has put together a list of resources that may provide additional help to students and families to improve their health and wellness. Please let us know how we can assist you in connecting with these programs and services.
Alliance Health
To access mental health or substance abuse services, call the 24-hour access line at 800-510-9132.
If you have private insurance, we recommend that you contact your insurance provider for provider referrals. A sortable list of local participating mental health providers can also be found on Psychology Today.
NC State CCERC Program
Mental health and career counseling is available to Wake County Public School System students at no cost.
Transitions Grief Care
919-828-0890
Support in the grieving process over the death of a loved one.
Mental Health Support Groups
Some of these groups meet online, while others will resume to meet in person at a later date.
Informational Websites
Learn more about the following topics: Anger/Frustration Anxiety Dating and Healthy Relationships Depression Eating Disorders Emotional Well-Being Everything This website has it all! Greater Good's Guide to Well-Being During Coronavirus How Teenagers Can Protect Their Mental Health During Coronavirus Managing Stress Mental Health: Getting through tough times Mindfulness Resources: Helps with stress, anxiety, finding balance Self-Injury Help Guide Stress Suicide Prevention Teen Help Teen Mental Health Virtual Calming Room |
- The counselors offered a Stress Management Session for students on December 10 and during the Freshmen Orientation. We talked about sources of stress, identified stressful things in your life, and chatted about coping strategies. You can watch the recorded version of the December 10 session above.
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Wake County Social Service Resources
Wake County Public Schools has put together a list of Community Resources to connect with housing and shelter resources, along with financial assistance and basic needs.
Wake Network of Care is an online database that is a one-stop shop for resources, assistance, health information, and advocacy tools. Locate Wake County programs and services, crisis services, and a health library.
To access social services in Wake County, click here: Wake County Human Services
To search for affordable housing options, go to NCHousingSearch.org.
For housing assistance, families should visit the Access Hub. For financial assistance with rent and/or utility assistance, search on the Wake Network of Care for housing assistance programs. The Telamon Corporation also provides mortgage and foreclosure assistance. Families can also call 211 or go to 211nc.org, click on “Basic Needs” and select “Housing and Shelter.” This will connect to a list of the closest providers, their hours and their contact information.
Wake Network of Care is an online database that is a one-stop shop for resources, assistance, health information, and advocacy tools. Locate Wake County programs and services, crisis services, and a health library.
To access social services in Wake County, click here: Wake County Human Services
To search for affordable housing options, go to NCHousingSearch.org.
For housing assistance, families should visit the Access Hub. For financial assistance with rent and/or utility assistance, search on the Wake Network of Care for housing assistance programs. The Telamon Corporation also provides mortgage and foreclosure assistance. Families can also call 211 or go to 211nc.org, click on “Basic Needs” and select “Housing and Shelter.” This will connect to a list of the closest providers, their hours and their contact information.
Substance Abuse
We recommend that you start with Alliance Health or your insurance company for resources. Although Southlight no longer provides outpatient services to teens, they still have a useful resource page.
Hotlines
National Drug Helpline – 844-289-0879
Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline – 800-662-HELP (4357)
The Partnership for Drug-Free Kids – 855-DRUG-FREE (378-4373)
Al-Anon and Alateen - For friends and families of problem drinkers
800-356-9996
Informational Websites
Alcohol Facts
Alcoholism and Families
Drug Abuse Facts for Teens
Drug Abuse Information for Parents
Drugs: The Real Facts
Smoking and Tobacco Facts
Hotlines
National Drug Helpline – 844-289-0879
Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline – 800-662-HELP (4357)
The Partnership for Drug-Free Kids – 855-DRUG-FREE (378-4373)
Al-Anon and Alateen - For friends and families of problem drinkers
800-356-9996
Informational Websites
Alcohol Facts
Alcoholism and Families
Drug Abuse Facts for Teens
Drug Abuse Information for Parents
Drugs: The Real Facts
Smoking and Tobacco Facts
LGBTQ+ Youth Resources
GLBT National Help Center: GLBT National Youth Talkline: 1-800-246-PRIDE (7743)
GLBT National Hotline: 1-888-843-4564
Serving the LGBTQ+ community by providing free & confidential peer-support and local resources.
Trans Lifeline: 877-565-8860
Dedicated to the well being of transgender people, the hotline is staffed by transgender people.
Websites providing resources and support for LGBTQ+ youth
GLBT Teens: Facts for Teens and Their Parents
Safe Schools Coalition
It Gets Better Project
Parents, Families & Friends of Lesbians & Gays (PFLAG)
StopBullying.gov: Information for LGBTQ+ Youth
GLBT National Hotline: 1-888-843-4564
Serving the LGBTQ+ community by providing free & confidential peer-support and local resources.
Trans Lifeline: 877-565-8860
Dedicated to the well being of transgender people, the hotline is staffed by transgender people.
Websites providing resources and support for LGBTQ+ youth
GLBT Teens: Facts for Teens and Their Parents
Safe Schools Coalition
It Gets Better Project
Parents, Families & Friends of Lesbians & Gays (PFLAG)
StopBullying.gov: Information for LGBTQ+ Youth
Bullying
Bullying is unwanted, aggressive behavior that involves a real or perceived power imbalance. The behavior is repeated, or has the potential to be repeated, over time. Bullying includes actions such as making threats, spreading rumors, attacking someone physically or verbally, and excluding someone from a group on purpose. How can you help as a student? If you see bullying, talk to a trusted adult for help. Help the person being bullied by offering support and getting help. Always be kind and respectful to others, and set up a good example for others to model.
Tip Sheets about Bullying:
Dealing with Bullying: Tips for Students Bullying Facts and Warning Signs for Parents to Recognize Cyberbullying Facts and Ways to Respond Websites about Bullying: Stopbullying.gov Teens Against Bullying Positivity Page by DoSomething.org Take a stand against cyberbullying and promote the nice things your classmates do for each other. |
Report it! Are you being bullied or harrassed, or do you know someone who is being bullied or harrassed? Tell a trusted adult. If you don't feel comfortable talking, you can fill out a report form. You can do it anonymously if you don't feel comfortable putting your name down. Click here for the Bullying Report Form.
Additional Hotlines and InformationTeen Line: 310-855-HOPE / 310-855-4673 or Text “TEEN” to 839-863
Call if you have a problem or just want to talk to another teen who understands. Childhelp: 1-800-4-A-CHILD Helping victims of child abuse National Runaway Switchboard: 800-621-4000 Informational Websites ADHD Support Dating and Healthy Relationships Foster Care Support Social Media Responsibility Teen Help |